Return Policy
Return Policy - Home Delights Co.
At Home Delights Co., we want you to love every item that brings joy to your home. If you're not completely satisfied with your purchase, we're here to help make it right.
Return Window
You have 30 days from the date of delivery to return most items for a full refund or exchange.
What Can Be Returned
- Items in original, unused condition
- Items with original packaging and tags attached
- Home decor and accessories
- Furniture items (subject to inspection)
What Cannot Be Returned
- Personalized or custom-made items
- Items damaged by normal wear and use
- Items without original packaging
- Clearance or final sale items
How to Start a Return
- Log into your customer account at account.homedelightsco.com
- Find your order and select "Return Items"
- Choose the items you'd like to return and reason
- Print the prepaid return label we'll email you
- Package items securely and attach the label
Return Shipping
We provide free return shipping for defective items or our errors. For other returns, a small return shipping fee will be deducted from your refund.
Refund Processing
Once we receive and inspect your return:
- Refunds are processed within 3-5 business days
- Refunds appear on your original payment method within 5-10 business days
- You'll receive an email confirmation when your refund is processed
Exchanges
Need a different color or want to try a different item? We're happy to help! Follow the same return process and place a new order for your preferred item.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately at support@homedelightsco.com with photos. We'll arrange a replacement or full refund as quickly as possible.
Questions?
Our customer service team is here to help! Contact us at:
- Email: support@homedelightsco.com
- Phone: Available through your customer account
- We aim to respond to all inquiries within 2-3 business days
This policy was last updated on the date shown below and may be updated from time to time.